Rates Billing & Payment Assistance

The Shire of Carnarvon will issue an annual rate notice in August to the owner of the property or their nominated agent at the last notified postal or email address. The annual rates notice will be either mailed or emailed, depending on if you have asked for emailed rates.     

We will provide a detailed rates bill, showing general land rates, emergency state levy, pensioner concessional entitlement, relevant service charges (i.e., rubbish fees, swimming pool levy, payment arrangement fees) and any prepayments.  

A property may be billed more frequently if the owner chooses to pay by the instalment payment options.

Instalment Option

Payment Due Date     

Rates notice issue date:

08 September 2021

Full Payment

15 October 2021

Two Instalment Option

First instalment

Second and final instalment


15 October 2021

18 February 2021

Four Instalment Option

First instalment

Second instalment

Third instalment

Fourth and final instalment


15 October 2021

17 December 2021

18 February 2022

22 April 2022

  • Option 2 - x 2 Instalments
  • Option 3 - x 4 Instalments
  • Or a Payment Arrangement Agreement upon review
Interim Rates

We will issue an interim rates notices to properties when there has been significant changes made to the property that affects it valuation. The property’s rates account will be adjusted, and an interim rates notice will be issued, providing you 35 days to pay the interim amount.    

Examples of where a valuation would be amended include:

  • a new building has been built.
  • a pool has been installed.
  • a new room has been added.
  • a property has been demolished.
  • an additional rubbish service requested.

As a service to property owners, we will issue accounts to either the property agent or tenant at the owner’s request. If an account is sent to a third party (i.e. anyone other than the owner) and remains unpaid after the due date, recovery action will be taken against the owner. To update your account details or add a managing agent,  email us rates@carnarvon.wa.gov.au for a CHANGE OF DETAILS FORM. 

Property Owner's Responsibilities

Please notify us of any change in circumstance, such as a new postal or email address and change in ownership or land use.

Pay your account by the due date.  We understand it can sometimes be difficult to pay bills on time.  We have flexible payment arrangement options available that can be tailored to meet your financial situation, so if you are having trouble paying by the due date, please contact us.  Late payments will result in interest being charged on the overdue amount.  

Liability for Charges

As the property owner, you are responsible for all service charges. Any arrangement between an owner and a tenant regarding the payment of charges is a private matter between those parties.  

If the property is sold, any outstanding charges are usually deducted from the proceeds of the sale by your settlement agent. If these charges are not cleared, the debt will transfer to the new owner.  When appointing your settlement agent, you may wish to confirm that they will finalise your rates account on settlement. 

Pensioner & Senior Concessions

If you receive a rebate or concession, you should:

  1. Notify us of any change in circumstances that may impact your eligibility.
  2. Pay your account by the due date to retain the service charges rebate. 

Non-payment will result in the rebate being reversed and the full amount being placed into deferral if you are eligible to defer.