Department of Communities Disaster Relief Hotline 1800 032 965 For people that may have been impacted by Severe Tropical Cyclone Narelle, you can seek information on available supports from the Department of Communities Disaster Relief Hotline.The hotline is open 9am to 4pm, Monday to Friday.
Life threatening situation 000 Call triple zero (000) if your life or property is being threatened, someone is seriously injured or needs urgent medical help.
Rural West 1800 612 004 Rural West provide a free, confidential, mobile, independent financial counselling service to regional small businesses and all primary production enterprises in WA, who are navigating their way through difficult and turbulent times.Phone: 1800 612 004Email: enquiries@ruralwest.com.au
Rural Aid 1300 327 624 Rural Aid is encouraging Western Australian farmers impacted by Severe Tropical Cyclone Narelle to reach out for support as they begin the process of recovery and rebuilding. Rural Aid provides a range of practical and wellbeing support services for farmers at no cost, including: • Financial assistance to help cover urgent or unexpected costs• Counselling and mental health support for farmers and their families• Emergency hay deliveries to support livestock• Water deliveries for essential household use• On-ground help through the Farm Army and Farm Recovery Event programs, assisting with clean-up and rebuilding.Farmers seeking support can call 1300 327 624 or visit www.ruralaid.org.au
Horizon Power 13 23 51 If you have concerns about your electricity supply, including damaged power poles, you should contact Horizon Power on 13 23 51 Visit here for the latest Horizon Power information on STC Narelle recovery.
Main Roads 138 138 For up-to-date information on road closures, call Main Roads or visit the travel map here.
Legal Aid WA 1300 650 579 If you’ve been impacted by Severe Tropical Cyclone Narelle, Legal Aid WA can give you advice on insurance, debt, and housing including tenancy and mortgages. You can access free legal help via:Phone: 1300 650 579Email: naturaldisasters@legalaid.wa.gov.auWebsite: www.legalaid.wa.gov.au/find-legal-answers/money/natural-disasters
Water Corporation 13 13 75 If you need urgent assistance with any water supply issues such as damaged water meters and faults, you should contact Water Corporation on 13 13 75
Healthdirect 1800 022 222 If you, or someone you know, needs free health advice call Healthdirect any time to speak with a health professional.
Local police (non-emergency) 131 444 Call 131 444 if you need police assistance and it is not an emergency.
Insurance Council of Australia 1300 728 228 If you have concerns regarding your insurance coverage, contact the Insurance Council of Australia.