Financial Support

Premiers Natural Disaster Recovery Fund

Financial assistance is available for eligible residents whose homes were destroyed or suffered serious damage as a direct result of Severe Tropical Cyclone Narelle, as well as for local small businesses and community organisations whose place of business was damaged. The payments support those impacted get back on their feet and provide financial relief while insurance assessments and claims are underway.

  • A payment of $20,000 is available for residents whose homes were severely damaged or destroyed
  • A payment of $10,000 is available for residents whose homes suffered major serious damage
  • A minimum payment of $5,000 is available for local businesses and community groups to help with repairs and immediate recovery

Further information
Australian Red Cross administer payments to households and the Western Australian Council of Social Services (WACOSS) administer payments to community organisations and local small businesses.

For eligibility criteria and to apply for household payment
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Web: https://www.redcross.org.au/recoveryfundwa/
Email: cva@redcross.org.au‍

For eligibility criteria and to apply for business or community organisation payment
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Web: https://www.wacoss.org.au/projects/pndrf/
Email: grants-pndrf@wacoss.org.au
Phone: 0492 889 432

Premier's Relief Payment

The Premier’s Relief Payment is available to provide financial assistance to eligible residents whose dwelling was directly damaged or destroyed by Severe Tropical Cyclone Narelle. The payment is available to help residents pay for food, clothing, personal effects, transport and emergency accommodation.

  • A one-off payment of $4,000 per household is available to eligible applicants whose home was destroyed or suffered severe damage.
  • A one-off payment of $2,000 per household is available to eligible applicants whose home suffered major damage.

Make an enquiry

Phone: 1800 490 678  Monday to Friday 9am to 4pm
Email: recoverygrants@dfes.wa.gov.au
View guidelines    Apply now

Australian Government Natural Disaster Support (Services Australia)

Financial assistance may be available through the Australian Government for individuals impacted by a declared natural disaster.

Support can include payments such as the Australian Government Disaster Recovery Payment and the Disaster Recovery Allowance, which provide short-term financial assistance for those who have experienced significant impacts or loss of income due to a disaster.

Eligibility and available support depend on the specific disaster event and individual circumstances. In some cases, assistance is provided in partnership with the State Government

Make an enquiry

Web:  Services Australia

Assistance for Individuals and Families

This emergency assistance is primarily administered by the WA Department of Communities to help support eligible individuals and families who need assistance to meet their immediate and essential needs as a direct result of the eligible disaster. It may include:

  • Emergency accommodation
  • Emergency food
  • Emergency clothing and
  • Replacement of essential household items and personal effects*
  • Essential housing repairs to return to safe and habitable condition*
  • Personal or financial support services

Note: * These assistance measures are subject to income and/or asset testing.

Make an enquiry

Phone: 1800-032-965  9am to 4pm, Monday to Friday.

This program is jointly funded through the Commonwealth-State Disaster Recovery Funding Arrangements.

Assistance for Primary Producers

If you are a primary producer who has been directly impacted by STC Narelle, you may be eligible for a subsidy of up to 50% to help cover the costs of transporting; fodder or water for livestock, or building or fencing equipment, as a direct result of the disaster.

You may also be eligible to receive an interest rate subsidy on new loans taken out for the purposes of repairing damaged assets or business carry on costs.

For details on eligibility and how to apply, contact the Department of Primary Industries and Regional Development.

Make an enquiry

Phone: 1300 374 731
Email:  RuralBusiness.Developmentunit@dpird.wa.gov.au
Web:  Department of Primary Industries and Regional Development

This program is jointly funded through the Commonwealth-State Disaster Recovery Funding Arrangements.

Cyclone Narelle Tourism Business Support Package

A targeted support package is available for eligible tourism businesses; tour operators, experiences and attractions, and accommodation providers, impacted by Severe Tropical Cyclone Narelle in the Shire of Exmouth, Shire of Carnarvon including Coral Bay, Shire of Ashburton and the Shire of Upper Gascoyne.

Administered by Tourism WA, the Cyclone Narelle Tourism Business Support Package includes:

  • One-off business survival funding support payments of up to $10,000 for businesses employing under four workers and up to $20,000 for businesses employing four or more staff; and
  • A consumer incentive voucher program offering visitors 50 per cent off select tours and experiences and supporting marketing campaigns encouraging visitors to explore and support the Coral Coast region.

Further detail on the business support package and voucher program will be announced soon.

Make an enquiry

Email:
Industry@westernaustralia.com

Advice for Small Businesses

The Small Business Development Corporation (SBDC) offers free, confidential advice and guidance to small businesses on topics including:

  • business continuity plans
  • assistance with dealing with employees
  • commercial leasing
  • dispute resolution

The SBDC can also provide referrals to small business financial counselling and mental health support services.

Make an enquiry

Phone:  133 140 Monday to Friday 8.30am to 4.30pm
Email:  info@smallbusiness.wa.gov.au

Small Business Interest Rate Subsidy

If you are a small business proprietor whose assets or premises have been directlyimpacted by STC Narelle, you may be eligible to receive an interest rate subsidy on new loans taken out for the purposes of repairing damaged assets or business carry on costs.

For details on eligibility and how to apply, contact the DFES Recovery Funding team.

Make an enquiry

Phone:  1800 920 659  Open during business hours
Email:  drfawa@dfes.wa.gov.au

This program is jointly funded through the Commonwealth-State Disaster Recovery Funding Arrangements.

Rural West - Strategic Business Financial Counselling

Rural West is WA's free Rural Financial Counselling Service offering support to primary producers and associated service providers across agriculture, fisheries, animal care, contracting, logistics and processing.
Whether the issue is reassessing business functions post-cyclone, short-term cashflow pressures, a difficult conversation with creditors, succession challenges or concerns about paying for the next season, Rural West can lend a hand.