Financial Support


Premier's Relief Payment

The Premier’s Relief Payment is available to provide financial assistance to eligible residents whose dwelling was directly damaged or destroyed by Severe Tropical Cyclone Narelle. The payment is available to help residents pay for food, clothing, personal effects, transport and emergency accommodation.

  • A one-off payment of $4,000 per household is available to eligible applicants whose home was destroyed or suffered severe damage.
  • A one-off payment of $2,000 per household is available to eligible applicants whose home suffered major damage.

Make an enquiry

Phone: 1800 490 678  Monday to Friday 9am to 4pm
View guidelines    Apply now

Australian Government Natural Disaster Support (Services Australia)

Financial assistance may be available through the Australian Government for individuals impacted by a declared natural disaster.

Support can include payments such as the Australian Government Disaster Recovery Payment and the Disaster Recovery Allowance, which provide short-term financial assistance for those who have experienced significant impacts or loss of income due to a disaster.

Eligibility and available support depend on the specific disaster event and individual circumstances. In some cases, assistance is provided in partnership with the State Government

Make an enquiry

Web:  Services Australia


Assistance for Individuals and Families

This emergency assistance is primarily administered by the WA Department of Communities to help support eligible individuals and families who need assistance to meet their immediate and essential needs as a direct result of the eligible disaster. It may include:

  • Emergency accommodation
  • Emergency food
  • Emergency clothing and
  • Replacement of essential household items and personal effects*
  • Essential housing repairs to return to safe and habitable condition*
  • Personal or financial support services

Note: * These assistance measures are subject to income and/or asset testing.

Make an enquiry

Phone: 1800-032-965  9am to 4pm, Monday to Friday.

This program is jointly funded through the Commonwealth-State Disaster Recovery Funding Arrangements.


Assistance for Primary Producers

If you are a primary producer who has been directly impacted by STC Narelle, you may be eligible for a subsidy of up to 50% to help cover the costs of transporting; fodder or water for livestock, or building or fencing equipment, as a direct result of the disaster.

You may also be eligible to receive an interest rate subsidy on new loans taken out for the purposes of repairing damaged assets or business carry on costs.

For details on eligibility and how to apply, contact the Department of Primary Industries and Regional Development.

This program is jointly funded through the Commonwealth-State Disaster Recovery Funding Arrangements.


Advice for Small Businesses

The Small Business Development Corporation (SBDC) offers free, confidential advice and guidance to small businesses on topics including:

  • business continuity plans
  • assistance with dealing with employees
  • commercial leasing
  • dispute resolution

The SBDC can also provide referrals to small business financial counselling and mental health support services.

Make an enquiry

Phone:  133 140 Monday to Friday 8.30am to 4.30pm

Small Business Interest Rate Subsidy

If you are a small business proprietor whose assets or premises have been directlyimpacted by STC Narelle, you may be eligible to receive an interest rate subsidy on new loans taken out for the purposes of repairing damaged assets or business carry on costs.

For details on eligibility and how to apply, contact the DFES Recovery Funding team.

Make an enquiry

Phone:  1800 920 659  Open during business hours

This program is jointly funded through the Commonwealth-State Disaster Recovery Funding Arrangements.


Rural West - Strategic Business Financial Counselling

Rural West is WA's free Rural Financial Counselling Service offering support to primary producers and associated service providers across agriculture, fisheries, animal care, contracting, logistics and processing.
Whether the issue is reassessing business functions post-cyclone, short-term cashflow pressures, a difficult conversation with creditors, succession challenges or concerns about paying for the next season, Rural West can lend a hand.