EOI: General Service Officer

Employment Details
Date Added: 26-Feb-2024
Closing Date: 31-Dec-2024 04:00 PM
Position Description:  Download Position Description


Position No:

57, 66, 68


3a - may be covered under Municipal Employees WA Award


$75,554.89 - this amount is inclusive of your base salary, superannuation, and if eligible, housing and district allowances. 

Reports to:

Urban Operations Manager, Rural Roads Manager or Facilities & Services Operations Manager

Direct reports:



Infrastructure Services

Last Reviewed:

People & Culture Officer



Approved by:

Executive Manager Infrastructure Services



Our Organisation

The Shire of Carnarvon provides excellent customer service across a wide range of programs, facilities and services that contribute to maintaining and enhancing our community. At the heart of our organisation are our values which underpin how our employees perform their duties and engage with the community and stakeholders.


Our CARECHIP is what gives us the drive to serve our community. We take pride in knowing that our employees and new recruits share our values, and we like to think that everyone who chooses to collaborate with us brings this CARECHIP with them.



















Position Summary

As a valued General Service Officer, you will use your versatile expertise in safety, machine and plant operations and civil labour skills to deliver a wide range of general services to our community and its infrastructure. Our General Service Officers assist in waste management activities at our Browns Range Waste Facility, provide road maintenance and construction services to our road network and provide horticultural maintenance and improvements to our parks, gardens and public spaces.

Note: We are only seeking expressions of interest, if you would like to apply, your application will be stored on file for a period of 12 months, and you may be contacted in the future should there be a need to recruit for the role.

Community Strategic Objectives

In 2040 Carnarvon is a place where:

  • Our equitable community is actively involved in and are responsible for developing innovative, local solutions that transcend our region for a safe and unified 6701.
  • Our economy fosters investment and productivity in industries befitting Carnarvon’s physical and natural environment and that grow our horizons.
  • Our sustainable livelihoods create a community that can flourish into the future.
  • Our holistic health care facilities provide services from the womb to the grave.
  • Our educational opportunities from early childhood to adulthood are tailored and relevant to the individual.
  • Our infrastructure, housing and amenities are high quality and accessible.
  • Our community acknowledges our history and celebrates our diverse cultures.
  • Our community is engaged, inclusive and supportive.

Key Duties and Responsibilities

  • Demonstrate successful leadership through the application of the Shire's core values by promoting a work culture of sustainability, quality improvement, efficiency, and excellent customer service that correspond to our Code of Conduct and Customer Service Charter.
  • A commitment to a safe work environment and WHS legislation, policy, and processes.
  • Provide excellent Customer Service duties including payment transactions at the Browns Range Waste facility ensuring accurate, transparent transaction recording of financial, waste type and weight data.     
  • Conduct waste handling, disposal and recycling operations using machinery and equipment.         
  • Provide skilled labouring and plant operation on Civil works projects, primarily in the areas of road construction, road maintenance, stormwater drainage, concreting and other public infrastructure.
  • Safely operate heavy plant including rollers, trucks, water carts and loaders as well as light machinery, light trucks, tractors, mowers, hand tools and other tools and equipment as required.
  • Assist in garden construction and maintenance works that beautify and service Shire parks, public spaces, reserves and gardens.     
  • Work across various locations within the Shire of Carnarvon region which may involve overnight stays as required.
  • Work overtime and/or weekends especially during critical incidents as required.                       
  • Assist the other General Service Officer teams as required.                                                                                      

Work Health Safety Responsibilities

  • To take reasonable care for their own safety and health and to avoid harming the safety and health of other people through any act or omission at Shire workplaces.  And as relevant:
  • Proactively comply with all Shire WHS Policies, Procedures, and Guidelines, Practice, duties and other relevant conditions. As well as with the WA WHS Act 2020, WHS (General) Regulations 2022, all other relevant Regulations, Codes of Practice and Australian Standards
  • As far as reasonably possible comply with instructions given by their employer or an authorised person in the interests of safety and health and in accordance with the WHS Act.
  • Must report to their manager, supervisor, WHS Representative, PC&S and/or other relevant contact person work related injuries, near misses and any hazards at the workplace that they cannot correct themselves.
  • Must use, store and maintain personal protective equipment as properly instructed, and not damage or misuse any equipment or facilities provided in the interests of safety and health.
  • Participate in and where possible provide leadership for a continuous improvement culture of safety where best practice initiatives are entrenched in daily business activities.

Pre-employment Checks Required for this position

  • Current Western Australian MR License (MR minimum)
  • Current Satisfactory National Police Clearance.
  • Current Construction Safety Awareness Training Card (or ability to attain).
  • Ability to pass a Pre-employment Medical.
  • Ability to pass Alcohol and Other Drug Screening.

Essential Criteria 

  • Demonstrated ability to follow safety requirements in the use of machinery and personal safety and to actively ensure operations meet Work Health & Safety requirements.
  • MR/HR Licence or ability and willingness to obtain.
  • Demonstrated ability to safely operate heavy and light machinery, equipment and tools.
  • Plant Operator's Certificate.
  • Basic Management and Traffic Controller Certificate.
  • Ability to work effectively and productively within a team or independently.

Desirable Criteria

  • Previous experience in waste facility operations. 
  • Experience in chemical handling and application practice.
  • Experience in horticultural techniques.

Physical Requirements of the Position 

Task Analysis
During the course of employment, the successful candidate may be expected to work in or be exposed to the following conditions or activities as marked.
Activity Daily Weekly Sometimes N/A
Manual handling of equipment above 10kgs  X      
Manual handling of equipment below 10kgs  X      
Manual handling frequency  X      
Repetitive bending/twisting  X      
Working with arms above head  X      
Lifting above shoulder height    X    
Using hand tools - vibration/powered  X      
Operating precision machinery and tools      X  
Close inspection work      X  
Wearing hearing protection  X      
Wearing eye protection  X      
Working in dusty conditions  X      
Working in wet/slippery conditions      X  
Outdoor work in hot & or humid conditions  X      
Wearing gumboots      X  
Wearing safety shoes/boots (steel cap)  X      
Working with chemicals/solvents/detergents      X  
Washing hands with soap (hygiene)  X      
Working at heights      X  
Working in confined spaces      X  
Performing clerical duties      X  
Working on a keyboard      X  
Driving cars and/or trucks  X      
Driving light/heavy machinery   X      
Operating smart device (mobile phone or tablet)  X      

Remuneration and Benefits


The successful applicant will join the Infrastructure Services Team with a base salary of $61,892.13 and other benefits include but not limited to:

$1,126.09 p/a District Allowance*+

$2,871.96 p/a Housing Allowance

$1,041.45 p/a Annual Leave Loading 17.5%

$6,923.79 Superannuation (Statutory) - Level 3a

$1,258.87 Additional 2% Superannuation*+

$3,500 Retention bonus upon completion of 3 years of service*

$440.00 p/a Annual Leave Travel Assistance

Salary Continuance Insurance

*Cash entitlements

+Subject to Council Policy


Leave Entitlements

5 Weeks Annual

2 Local Government days

10 days paid Personal leave

10 days paid Pandemic Leave

38hrs of paid Volunteer Emergency Service Leave


Additional Allowances and Subsidies as per Attraction and Retention Policy*

Salary Sacrificing for a range of benefits

Annual Leave Travel Assistance Payment

Local Club Membership Subsidies

Gym Membership Subsidy

Annual Pass for Aquatic Centre

 *Subject to Corporate Policy

More Information

For further information about the role please telephone People and Culture Services on (08) 9941 0000 or email hr@carnarvon.wa.gov.au

Applications close 4pm on 31 December 2024.

Please ensure you provide an up-to-date Resume and a Cover Letter that addresses the Essential and Desirable Criteria. 

To apply for the position, please submit your application through our online portal by clicking on this link: EOI: Shire of Carnarvon - General Service Officer | Shire of Carnarvon (hrpartner.io)

Please note that as this is only an Expression of Interest, you may be contacted in the future as a shortlisted candidate. 

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